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ibm.com/redbooks Managing AS/400
with Tivoli IT
Director Yoichiro Ishii Didier Mauger Yuji Ozeki Jani A Perttila A comprehensive management tool for
the AS/400 environment Integrated application
management Practical, step-by-step
scenarios and examples Managing AS/400 with Tivoli IT Director May 2000 SG24-6003-00 International Technical Support Organization © Copyright International Business Machines Corporation 2000. All rights reserved. Note to U.S Government Users – Documentation related to restricted rights – Use, duplication or disclosure is
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. First Edition (May 2000) This edition applies to Version 2.11 of Tivoli IT Director for AS/400 for use with the IBM OS/400
operating systems. This document created or updated on May 30, 2000. Comments may be addressed to:
IBM Corporation, International Technical Support Organization
Dept. OSJB Building 003 Internal Zip 2834
11400 Burnet Road
Austin, Texas 78758-3493 When you send information to IBM, you grant IBM a non-exclusive right to use or distribute the
information in any way it believes appropriate without incurring any obligation to you. Before using this information and the product it supports, be sure to read the general information in
Appendix B, “Special notices” on page 221. Take Note! © Copyright IBM Corp. 2000 iii Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
The team that wrote this redbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Comments welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Concept and architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Tivoli IT Director and Tivoli Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.2.1 About Tivoli Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.3 AS/400 and Tivoli IT Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.4 Version 2.11 of Tivoli IT Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2. Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Tivoli IT Director package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 Tivoli IT Director for AS/400 product. . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.2.1 Integrated Netfinity Server (INS). . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.3 Related documents and information . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.3.1 How to download IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.4 Future directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Chapter 3. Tivoli IT Director for AS/400: Planning . . . . . . . . . . . . . . . . 11
3.1 Implementation planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2 IT Director installation planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3.2.1 Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2.2 Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.2.3 IT Director Management Console . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2.4 Security parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2.5 IT Director Agent authorization list TIVITDAGT. . . . . . . . . . . . . . 17 3.3 Selecting the necessary IT Director features . . . . . . . . . . . . . . . . . . . 20 3.3.1 Creating a solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.4 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Chapter 4. IT Director for AS/400: Installation and configuration . . . . 27
4.1 Installing the IT Director Management Server . . . . . . . . . . . . . . . . . . . 28 4.1.1 Installing the IT Director Management Server software . . . . . . . . 28
4.1.2 Configuring the IT Director Management Server on AS/400 . . . . 32
4.1.3 Starting IT Director Management Server on AS/400 . . . . . . . . . . 35
4.1.4 Stopping IT Director Management Server on AS/400 . . . . . . . . . 36
4.1.5 Tips and considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 iv Managing AS/400 with Tivoli IT Director 4.2 Installing the IT Director Management Console . . . . . . . . . . . . . . . . . 37 4.2.1 IT Director Management Console installation . . . . . . . . . . . . . . . 37
4.2.2 Logging into the IT Director Management Server . . . . . . . . . . . . 38 4.3 Installing and configuring the IT Director Management Agent . . . . . . . 39 4.3.1 Installing Tivoli Management Agent software on local AS/400 . . 40
4.3.2 Installing Tivoli Management Agent software on remote AS/400 . 42
4.3.3 Configuring the Tivoli Management Agent . . . . . . . . . . . . . . . . . 53
4.3.4 Starting the IT Director Management Agent . . . . . . . . . . . . . . . . 54
4.3.5 Stopping the IT Director Management Agent . . . . . . . . . . . . . . . 55
4.3.6 Requesting access to the AS/400 IT Director Agent . . . . . . . . . . 55 4.4 Uninstalling IT Director components . . . . . . . . . . . . . . . . . . . . . . . . . . 57 4.4.1 Uninstalling the IT Director Management Server . . . . . . . . . . . . . 57
4.4.2 Uninstalling the IT Director Management Agent . . . . . . . . . . . . . 59
4.4.3 The DLTITDDTA command . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Chapter 5. Using Tivoli IT Director for AS/400 . . . . . . . . . . . . . . . . . . . 63
5.1 Inventory management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 5.1.1 Performing an inventory collection . . . . . . . . . . . . . . . . . . . . . . . 65
5.1.2 The Inventory Query Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.1.3 Building a customized query . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
5.1.4 Updating the list of available queries . . . . . . . . . . . . . . . . . . . . . 72
5.1.5 Modifying inventory collection preferences . . . . . . . . . . . . . . . . . 72
5.1.6 Using inventory management: Exporting inventory data . . . . . . . 74 5.2 Resource monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 5.2.1 Understanding monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5.2.2 Critical monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.2.3 Publishing monitors on the Web site . . . . . . . . . . . . . . . . . . . . . . 81
5.2.4 Removing monitors from the Web site . . . . . . . . . . . . . . . . . . . . 86
5.2.5 Available AS/400 attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 5.3 Event management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 5.3.1 Understanding event management . . . . . . . . . . . . . . . . . . . . . . . 91
5.3.2 Using predefined event filters . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
5.3.3 Creating an event filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
5.3.4 Event action plan example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 5.4 Software distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 5.4.1 Redirector servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
5.4.2 Distributing the software package in a Web site . . . . . . . . . . . . 103
5.4.3 Distributing Client Access Express for Windows 95 and NT . . . 104 5.5 File transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 5.5.1 File transfer task example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 5.6 SNMP management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 5.6.1 AS/400 SNMP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 5.7 Process management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 v 5.7.1 Executing commands on selected systems . . . . . . . . . . . . . . . . 122
5.7.2 Creating a non-interactive task . . . . . . . . . . . . . . . . . . . . . . . . . 123
5.7.3 The execution history window . . . . . . . . . . . . . . . . . . . . . . . . . . 126
5.7.4 Scheduling a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 5.8 Task scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 5.8.1 Scheduling a command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 5.9 Internet services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 5.9.1 AS/400 HTTP server setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
5.9.2 Internet services setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Chapter 6. AS/400 management scenarios . . . . . . . . . . . . . . . . . . . . . 147
6.1 Overview of our AS/400 management environment . . . . . . . . . . . . . 147
6.2 Automating the installation and configuration of new AS/400s . . . . . 148 6.2.1 Installation planning details . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
6.2.2 Details of the instructions used in the program . . . . . . . . . . . . . 149
6.2.3 Managing your own environment . . . . . . . . . . . . . . . . . . . . . . . 155
6.2.4 Create a Control Language Program . . . . . . . . . . . . . . . . . . . . 156 6.3 Redirection from AS/400 ITD Server to NT redirector . . . . . . . . . . . . 158 6.3.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
6.3.2 Creating an ITDADM user profile on AS/400. . . . . . . . . . . . . . . 161
6.3.3 Assigning ITDADM as the IT Director default user profile . . . . . 162
6.3.4 Creating an ITDADM user profile on Windows NT . . . . . . . . . . 163
6.3.5 Getting TWGSHARE.EXE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
6.3.6 Creating a share and using TWGSHARE on Windows NT . . . . 165
6.3.7 Settings in IT Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
6.3.8 Hints and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 6.4 Redirection from AS/400 ITD Server to AS/400 redirector . . . . . . . . 173 6.4.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
6.4.2 Creating an ITDADM user profile in AS/400 . . . . . . . . . . . . . . . 174
6.4.3 Creating an ITDADM user profile in Windows NT . . . . . . . . . . . 174
6.4.4 Changing an ITD service startup user ID in Windows NT . . . . . 174
6.4.5 Creating and sharing the redirection directory on AS/400 . . . . . 175
6.4.6 Settings in IT Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 6.5 File transfer to and from AS/400: A workaround . . . . . . . . . . . . . . . . 181 6.5.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
6.5.2 Changing IT Director service user name in Windows NT . . . . . 182
6.5.3 Creating the shares on AS/400 . . . . . . . . . . . . . . . . . . . . . . . . . 184
6.5.4 Accessing shares from Windows NT. . . . . . . . . . . . . . . . . . . . . 187 6.6 Managing large-scale AS/400 environments . . . . . . . . . . . . . . . . . . . 189 6.6.1 Creating groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
6.6.2 Setting tasks for each group . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 vi Managing AS/400 with Tivoli IT Director Appendix A. AS/400 Agent installation sample program . . . . . . . . . . 219 Appendix B. Special notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Appendix C. Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
C.1 IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
C.2 IBM Redbooks collections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
C.3 Other resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
C.4 Referenced Web sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
IBM Redbooks fax order form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Abbreviations and acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 IBM Redbooks review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 © Copyright IBM Corp. 2000 vii Figures 1. Tivoli IT Director Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. Tivoli IT Director and Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3. Selecting the link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. Starting the “Save Link As...” dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 5. Saving the file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 6. IT Director main functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 7. IT Director implementation planning flowchart. . . . . . . . . . . . . . . . . . . . . . 12 8. IT Director Management Console use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 9. ITDADM Authorization List panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 10. Work with Authorization Lists panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
11. Add a user to an authorization list (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 19
12. Add a user to an authorization list (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . 19
13. Solution selection flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
14. Solution design flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
15. Creating your own scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
16. View from the AS/400 Operations Navigator: Tivoli IT Director plug-in . . . 25
17. Sample environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
18. The LODRUN command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
19. The LODRUN command parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
20. Installation processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
21. The DSPSFWRSC command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
22. The CHGITDSVRA command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
23. The ADDAUTLE command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
24. The STRITDSVR command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
25. The CHGSYSVAL command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
26. Client Access plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
27. IT Director Management Server login screen . . . . . . . . . . . . . . . . . . . . . . 39
28. Local systems management and remote systems management. . . . . . . . 40
29. The LODRUN command prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
30. The DSPSFWRSC command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
31. Remote installation in our test environment. . . . . . . . . . . . . . . . . . . . . . . . 43
32. The ENDITDAGT command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
33. The CRTSAVF command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
34. The CRTSAVF command on remote AS/400 . . . . . . . . . . . . . . . . . . . . . . 46
35. The SAVLICPGM command (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
36. The SAVLICPGM command (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
37. The FTP command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
38. FTP password request screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
39. FTP completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
40. The RSTLICPGM command (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 viii Managing AS/400 with Tivoli IT Director 41. The RSTLICPGM command (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
42. The CHGITDAGTA command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
43. The STRITDAGT command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
44. Requesting access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
45. Inputting administrator account name and password . . . . . . . . . . . . . . . . 56
46. Access request accepted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
47. The DLTLICPGM 1ITDSVR command . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
48. Uninstall 1ITDSVR completion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
49. The DLTLICPGM 1ITDAGT command . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
50. Delete Tivoli endpoint software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
51. Inventory functions overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
52. Starting inventory management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
53. View Inventory selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
54. Query Results panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
55. Build Custom Query selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
56. Select hardware criteria details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
57. Select software criteria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
58. Software criteria details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
59. Customized query result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
60. Options panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
61. Server Preferences panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
62. Exporting the query results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
63. File name query screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
64. Export complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
65. Overview of resource monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
66. Monitoring resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
67. Resource monitor attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
68. Enabling Monitor Publishing selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
69. Publishing monitors on the Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
70. Web publisher settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
71. Selecting the monitor to view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
72. Selecting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
73. Monitor data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
74. Removing monitors from the Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
75. Event management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
76. Event Action Plan Builder icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
77. Create a new Event Action Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
78. Dragging Event Filters to Event Actions Plans . . . . . . . . . . . . . . . . . . . . . 94
79. Add an Action to Event Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
80. Creating a new Event Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
81. Customizing a Web message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
82. Adding the action to the plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
83. Implementing the plan on a machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 ix 84. Viewing the event messages from the Web site . . . . . . . . . . . . . . . . . . . 101
85. Overview of the software distribution process . . . . . . . . . . . . . . . . . . . . . 103
86. Starting the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
87. Selecting settings and installed components . . . . . . . . . . . . . . . . . . . . . . 105
88. Setup is running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
89. Starting the Software Distribution Manager . . . . . . . . . . . . . . . . . . . . . . . 107
90. Starting the InstallShield Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
91. Inputting file locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
92. Package settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
93. Selecting Target Platforms dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
94. Package creation is running. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
95. Starting distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
96. Choosing an execution time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
97. Viewing distribution status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
98. Setting the level of detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
99. Refreshing manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
100.Installation complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
101.File transfer task overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
102.File transfer example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
103.File Transfer selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
104.File Transfer window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
105.File transfer status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
106.Creating a new directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
107.Completion of file transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
108.SNMP resource monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
109.AS/400 TCP/IP Connection Status screen . . . . . . . . . . . . . . . . . . . . . . . 121
110.Process Management task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
111.Process command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
112.Send a command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
113.Save the command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
114.Executing commands on selected systems . . . . . . . . . . . . . . . . . . . . . . 126
115.Execute Now button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
116.Execution history window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
117.Schedule a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
118.New Scheduled Job window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
119.Overview of the scheduler task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
120.Task settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
121.Starting the scheduler task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
122.Creating a scheduled job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
123.Setting the date and time for the job execution . . . . . . . . . . . . . . . . . . . . 133
124.Selecting the task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
125.Selecting target system(s) and saving the job. . . . . . . . . . . . . . . . . . . . . 135
126.Naming the job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 x Managing AS/400 with Tivoli IT Director 127.Viewing the results from the job log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
128.Job log contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
129.Internet services overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
130.The WRKHTTPCFG command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
131.HTTP server config file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
132.Adding an entry to the config file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
133.Pass entry format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
134.New entry added . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
135.Web Site Builder icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
136.Web Site Builder window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
137.Choose Directory window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
138.Process complete message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
139.IT Director Homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
140.ITSCO network test for IT Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
141.Create Save File dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
142.Save Licensed Program dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
143.Using FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
144.Call the installation program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
145.Attributes of IT Director Agent on target system . . . . . . . . . . . . . . . . . . . 154
146.Overview of the scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
147.Process task: SubSystem Activity window . . . . . . . . . . . . . . . . . . . . . . . 156
148.Work with Members Using PDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
149.SEU Exit panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
150.Scenario environment overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
151.Overview of software redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
152.CRTUSRPRF command prompt screen . . . . . . . . . . . . . . . . . . . . . . . . . 162
153.The CHGITDSVRA command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
154.User ID settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
155.Setting Share Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
156.Using TWGSHARE.EXE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
157.Adding redistribution servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
158.Server Preferences after adding the share . . . . . . . . . . . . . . . . . . . . . . . 168
159.Starting Distribution Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
160.Setting Distribution Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
161.The WRKLNK command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
162.Inside the shared directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
163.Creating a task for ITD startup user ID change . . . . . . . . . . . . . . . . . . . . 175
164.Creating a New Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
165.New Folder name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
166.Creating a New Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
167.AS/400 NetServer File Share window . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
168.Stopping NetServer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
169.AS/400 NetServer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 xi 170.NetServer General Next Start window . . . . . . . . . . . . . . . . . . . . . . . . . . 180
171.Starting NetServer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
172.File transfer route to AS/400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
173.Changing the ITD Agent service settings . . . . . . . . . . . . . . . . . . . . . . . . 183
174.Setting the startup account for the service . . . . . . . . . . . . . . . . . . . . . . . 184
175.Creating a New Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
176.NetServer File Share window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
177.Starting NetServer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
178.Mapping an AS/400 drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
179.Sample environment for the scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
180.Categorized AS/400 environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
181.Creating a new static group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
182.Select device for new group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
183.Save As window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
184.Static group creation complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
185.Create another static group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
186.Create a new dynamic group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
187.Select model for a new dynamic group . . . . . . . . . . . . . . . . . . . . . . . . . . 197
188.Save As window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
189.Dynamic group creation complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
190.Another Dynamic Group created . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
191.Another Dynamic Group for location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
192.Dynamic group for location complete . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
193.Sample application environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
194.Create Resource Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
195.Select Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
196.Create Group Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
197.Group Threshold window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
198.Save new resource monitor setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
199.Resource monitor setting for PERS subsystem . . . . . . . . . . . . . . . . . . . 206
200.All resource monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
201.Create new process tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
202.Process Task window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
203.Save As window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
204.Process Task for Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
205.Event Action Plan Builder window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
206.Setting the event action plan name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
207.Create a new event filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
208.Save Event Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
209.Event filter for subsystem PERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
210.Create a new action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
211.Select a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
212.Event Action Plan completion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 xii Managing AS/400 with Tivoli IT Director 213.Event Action Plans window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
214.The WRKACTJOB command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
215.Check PERS subsystem status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
216.Action History window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
217.Resource monitor for model group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 © Copyright IBM Corp. 2000 xiii Tables 1. Processor features supported for the IT Director Server for AS/400 . . . . . 13 2. Operating system features comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3. Critical monitor attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 4. All available monitors for AS/400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 5. Message ID and severity code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 6. AS/400 test environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 7. Windows NT test environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 xiv Managing AS/400 with Tivoli IT Director © Copyright IBM Corp. 2000 xv Preface With Version 2.11 of Tivoli IT Director, you can now extend your Tivoli
small-to-medium sized business solutions to support AS/400s. Sales and
services professionals, business partners, and customers need an
AS/400-specific redbook to complement the existing Tivoli IT Director
documents. This redbook will be used as a primary source of information
when starting Tivoli small-to-medium business solutions for AS/400, as well
as being a reference in the field by providing technical information and
answers in sales situations. This redbook meets the needs of two audiences: • Those who know Tivoli IT Director, but do not know AS/400. • Those who know AS/400, but do not know Tivoli IT Director. Documentation and examples of the implementation techniques related to
managing AS/400s with Tivoli IT Director are covered, including “getting
started” examples, as well as more complex examples of the use of Tivoli IT
Director that are applicable to AS/400. The team that wrote this redbook This redbook was produced by a team of specialists from around the world
working at the International Technical Support Organization, Austin Center. Yoichiro Ishii is an Advisory I/T Specialist working as a project leader at the
International Technical Support Organization Tivoli Group, Austin Center. He
manages Tivoli projects and develops technical documents, including IBM
Redbooks about Tivoli Enterprise and application management topics.
Yoichiro now extends his area of expertise to small-to-medium sized business
management solutions. He also teaches IBM classes worldwide on all areas
of systems management, application management, and network
management. Before joining the ITSO in mid-1998, Yoichiro worked at IBM
Japan as an I/T Specialist for systems and network management, consulting
major IBM customers. In this role, he architected systems management
design and solutions for large government projects. He can be reached at
ishii@us.ibm.com. Didier Mauger is a Technical Support Specialist at Service Delivery France.
His areas of expertise include AS/400 technical support, as well as system
view management. He is also a member of the EMEA AS/400 Mid Range
Express core team. xvi Managing AS/400 with Tivoli IT Director Yuji Ozeki is an I/T Specialist from Japan. He has several years of
experience in AS/400 technical support. He has worked at IBM for five years.
He has experience in Tivoli IT Director since last year. Jani A Perttila is an I/T Specialist from Finland. He has several years of
experience as an I/T worker and has concentrated mainly on Tivoli IT Director
for the last year. Thanks to the following people for their invaluable contributions to this project: John Pechacek
Tivoli Systems John A. Esparza
Tivoli Systems Clayton Sims
Tivoli Systems Mick Hickey
Tivoli Systems Donald Plotnick
Tivoli Systems Stefan Uelpenich
Tivoli Systems Thomas Barlen
International Technical Support Organization, Rochester Center Suehiro Sakai
International Technical Support Organization, Rochester Center Edson Manoel
International Technical Support Organization, Austin Center Elizabeth Barnes
International Technical Support Organization, Austin Center Comments welcome Your comments are important to us! xvii We want our Redbooks to be as helpful as possible. Please send us your
comments about this or other Redbooks in one of the following ways: • Fax the evaluation form found in “IBM Redbooks review” on page 239 to the fax number shown on the form. • Use the online evaluation form found at http://www.redbooks.ibm.com/ • Send your comments in an Internet note to redbook@us.ibm.com xviii Managing AS/400 with Tivoli IT Director © Copyright IBM Corp. 2000 1 Chapter 1. Introduction Tivoli IT Director is a highly-integrated systems management application.
Version 2.11 of Tivoli IT Director extends the management ability to the
AS/400 platform and provides powerful solutions for small-and medium-sized
businesses. This redbook enhances your Tivoli small-to-medium business
solution design skills for AS/400 systems management and provides
examples of implementation and solutions. 1.1 Concept and architecture Efficient information technology (IT) management is a challenge. As the IT
manager for your small-to-medium sized business, you face daily challenges
and inefficiencies trying to control all your IT resources. The right systems management software is the key to total control over your
IT environment. You might not realize the amount of money that the lack of
comprehensive systems management is costing your company. Moreover,
you may not be realizing the true value of information technology to your
business without control and efficient management. IT management means more than automating repetitive tasks. The ability to
gain control of your applications, systems, and network allows you to
proactively plan for new technology and expanding business requirements.
You can make IT a strategic resource for your business. With effective IT
management, you can plan for new technology and future corporate growth,
remain current on emerging products and computing innovations, and
maintain a strategic view of your IT resources. Tivoli IT Director is the first systems management product designed for the
unique needs of small-to-medium businesses with Windows NT or AS/400.
Tivoli IT Director puts the IT manager in control of the IT environment, giving
him or her accountability and agility. Unlike the other available tools that
narrowly focused on other problems, Tivoli IT Director is designed from the
ground up for the small business IT manager, providing the optimum balance
between breadth and depth of management functions and simplicity. Tivoli IT
Director is easy to use and offers many benefits, including: • Rapid installation • Intuitive centralized management console • Comprehensive, integrated, and automated management functions 2 Managing AS/400 with Tivoli IT Director • Snap-in integration with leading business applications and management products • Rapid return on investment Tivoli IT Director allows you to view and manage all of your IT resources from
an active, Internet-enabled management console. Figure 1 shows the IT
Director Management Console. Figure 1. Tivoli IT Director Management Console The intuitive, integrated management console reduces the need for extensive
training and immediately improves administrator productivity. Tivoli IT Director
lets you and your administrators manage hundreds of systems centrally and
consistently—saving time and money. Tivoli IT Director reduces not only operator and administrator workload but
also setup (installation and configuration) difficulties. Tivoli IT Director
includes all management functions that are needed to manage a
small-to-medium business. The following shows the management functions
that Tivoli IT Director for AS/400 provides: • Inventory management Chapter 1. Introduction 3 • Resource monitoring • Event management • Software distribution • File transfer • SNMP management • Process management • Task scheduler • Internet services These management functions are highly integrated and enable you to perform
seamless management operations. You do not have to install and configure
each management function shown above. In other words, the Tivoli IT
Director CD-ROM contains these management function modules in a single
disk. It simplifies the installation and configuration process. For example, if a company does not have a DP department but an
administrator has to manage all IT resources, Tivoli IT Director can be a
powerful solution in this case. This may happen in small-to-medium business
environments. If you consider the total costs of your IT resource management including
setup, operator education, and ease-of-use, Tivoli IT Director can be the best
answer. Tivoli IT Director provides a smart management solution for small-to-medium
sized businesses. 1.2 Tivoli IT Director and Tivoli Enterprise Tivoli provides a variety of systems management tools for small-to-large sized
businesses. In today’s distributed systems environments, customers have a
lot of requirements and management environments are complicated. To
perform efficient systems management, you need to select and implement
proper management tools. Tivoli IT Director provides additional management abilities for Windows
management agents. Please refer to the Tivoli IT Director User’s Guide , which is shipped with the product, for more information. Note 4 Managing AS/400 with Tivoli IT Director Tivoli has two IT management solutions that allow a variety of customers to
manage their IT resources effectively. These IT management solutions are: • Tivoli IT Director • Tivoli Enterprise Figure 2 shows the position of each IT management solution. Figure 2. Tivoli IT Director and Enterprise As you can see, Tivoli IT Director covers small-to-medium environments and
Tivoli Enterprise covers medium-to-large environments. Tivoli IT Director will
be a powerful IT management solution for: • Small-to-medium businesses • Customers without a DP department or sufficient IT administrators • Managing IT resources at a low cost • Implementing an IT management system quickly In this redbook, we primarily introduce detailed information about how to plan
for, install, control, configure, and use Tivoli IT Director for AS/400. Size Complexity Hardware Operating
Systems Middleware Applications Business
Systems IBM Netfinity IBM Netfinity Director Director PC Hardware Management Tivoli Tivoli Enterprise Enterprise Comprehensive Management of Enterprise IT Infrastructure, Applications, and Service Levels Tivoli Tivoli IT Director IT Director Management Solution for Small & Medium Businesses Chapter 1. Introduction 5 1.2.1 About Tivoli Enterprise Tivoli Enterprise is an IT management solution that allows organizations to
centrally manage their entire enterprise, including systems, applications,
hardware, and network devices. At the heart of Tivoli Enterprise is a
three-tiered architecture, which scales to manage IT environments with
thousands to hundreds of thousands of devices, and a powerful, intelligent
management agent that quickly detects changes within the environment and
brings new devices and software applications under Tivoli management. We do not explain Tivoli Enterprise later in this redbook. However, if you
would like to know more about Tivoli Enterprise, please refer to the following
redbook: • Managing AS/400 with Tivoli Enterprise , SG24-5517 This redbook provides detailed information about Tivoli Enterprise and
AS/400 systems management. 1.3 AS/400 and Tivoli IT Director What is AS/400? It is the world’s most popular multi-user business computing
system, sold in more than 120 countries, enabled in 51 national languages,
and installed in 98 percent of Fortune magazine’s top 100 companies. The
success of AS/400 is mainly due to its low total cost of ownership and high
reliability and scalability. The proper management of an AS/400 should result in a fast, efficient, and
reliable system. It should be secure and utilize auditing capabilities if
necessary. The Tivoli products for AS/400 introduce a new approach to
managing your AS/400s. They bring new functionality and integration to
enhance your existing support service. As networks grow and computing needs become more complex and
demanding, the need for centralized management becomes more apparent. A
computing platform can no longer be seen as a stand-alone system if it is to
be efficiently and cost effectively utilized. Tivoli exploits the concept of central
management. It controls the basic and advanced tasks of computer system
management in a organization from one central console. Tivoli gives you “The Power to Manage. Anything. Anywhere.” . Tivoli produces a product, Tivoli IT Director, specifically designed to manage distributed computer systems. Now,
Tivoli has extended its array of supported platforms to incorporate the
AS/400. 6 Managing AS/400 with Tivoli IT Director Tivoli IT Director now runs natively on AS/400 servers, providing you the
choice to use Windows NT or AS/400 as the primary management server
platform. The Tivoli IT Director Management Agent also runs on AS/400
systems as well as the Tivoli IT Director Management Server. The Tivoli IT Director Management Agent product for AS/400 has a very small
storage footprint, so it will not take up large amounts of valuable data storage
space on your systems. It includes many advanced functions that can be
tailored to meet the needs of your AS/400 environment. The Tivoli IT Director
Management Console graphical user interface allows you to perform most
functions with a click or drag-and-drop of the mouse. Now, your computing systems, such as AS/400, Windows, OS/2, and
NetWare, can be managed from a central source using a standard interface
and a common environment. 1.4 Version 2.11 of Tivoli IT Director This section addresses the differences between Tivoli IT Director V2.11 and
V1.x. It also provides an overview of Tivoli IT Director V2.11. Naturally, for this book, the most important feature is the addition of AS/400
into the list of supported platforms. Especially since it not only supports the
Agent, but also the IT Director Management Server. For the prerequisites for
the installation of the software on the AS/400 platform, refer to Chapter 3,
“Tivoli IT Director for AS/400: Planning” on page 11. The database support has also been expanded, most importantly for AS/400,
to include IBM DB2 Universal Database Server Version 5.2 support.
Therefore, AS/400 is capable of running the IT Director database on its own
DB2 Server. The rest of this redbook primarily introduces detailed information about
Version 2.11 of Tivoli IT Director for AS/400. © Copyright IBM Corp. 2000 7 Chapter 2. Product information This chapter contains information about the Tivoli IT Director package and
features. Reference information and information about future features are
also provided. 2.1 Tivoli IT Director package The Tivoli IT Director package comes with two CD-ROMs, a manual, and a
server license key. CD-ROM2 contains all the necessary files to install the Tivoli IT Director
Management Agent, Management Console, and Management Server in an
AS/400 environment. CD1 contains the necessary files for other operating
systems. This redbook contains setup and management information only for
AS/400. For information about other operating systems, please refer to the Tivoli IT Director User’s Guide or to other documents listed in 2.3, “Related documents and information” on page 8. The Tivoli IT Director User’s Guide contains a lot of pertinent information and we often refer to it, so please keep it handy if performing an installation. The server license key is needed during installation. It will also give you the
first 20 client licenses without which you cannot manage any systems. 2.2 Tivoli IT Director for AS/400 product The Tivoli IT Director Management Server is a multi-purpose tool designed to
give you control over machines remotely, provide you with automation
options, and give you warning when something is wrong in your environment. To fully function, the IT Director Management Server needs the IT Director
Management Agent software installed on the target machine. Also, some
functionality is limited to Windows and OS/2 systems only. Refer to Table 2 on
page 20 for a list of features supported under different operating systems. 2.2.1 Integrated Netfinity Server (INS) If you are running INS in an AS/400 environment, it is good to remember that
it supports the Windows NT version of IT Director and not the AS/400 version. 8 Managing AS/400 with Tivoli IT Director 2.3 Related documents and information In addition to your Tivoli IT Director User’s Guide , the most valuable source of BM Redbooks. You can find the Redbooks home page at the following URL: http://www.redbooks.ibm.com The following are the URLs of the Tivoli IT Director Redbooks that we refer to: • Tivoli IT Director Automation , SG24-5295 http://www.redbooks.ibm.com/abstracts/sg245295.html • Integration Examples for Tivoli IT Director: A First Look , SG24-5207 http://www.redbooks.ibm.com/abstracts/sg245207.html • The AS/400 NetServer Advantage, SG24-5196 http://www.redbooks.ibm.com/pubs/pdfs/redbooks/sg245196.pdf Other publications we refer to are as follows: • OS/400 Work Management , SC41-5306 • AS/400 CL Reference V4R4 , SC41-5722 • CL Programming V4R4 , SC41-5721 • TCP/IP Configuration and Reference , SC41-5420 • HTTP Server Webmaster's Guide V4R4, GC41-5434 • AS/400 System Operation V3.6.0 , SC41-4203 • OS/400 Backup and Recovery V4R4 , SC41-5304 • OS/400 Security-Reference , SC41-5302 • AS/400 Alerts Support V4R1 , SC41-5413 • Communications Configuration V4R1 , SC41-5401 • Basic System Operation, Administration and Problem Handling , SC41-5206 You can find the AS/400 home page at: http://www.as400.ibm.com 2.3.1 How to download IBM Redbooks This section gives you step-by-step instructions of how to download a
redbook onto your computer. Complete the following steps: 1. Go to the home page of the redbook you wish to download. Chapter 2. Product information 9 2. Right-click View Online. Figure 3. Selecting the link 3. Select Save Link As. Figure 4. Starting the “Save Link As...” dialog 4. In the Save As dialog box, choose the directory you wish to save to and click Save. 10 Managing AS/400 with Tivoli IT Director Figure 5. Saving the file 2.4 Future directions Tivoli is planning additional support for managing AS/400 systems in the next
version of Tivoli IT Director targeted for delivery in the second half of 2000. For example, you will be able to: • Automate and schedule software installations on AS/400 systems. • Monitor jobs and subsystems and have them create alerts (events) if needed. • Start, stop, and schedule AS/400 jobs. • Manage applications via AMP support. For example, AMPs for Lotus Domino are being developed. • Transfer files to and from AS/400 systems. • Enable Monitoring and event filtering for AS/400 message queues. The 350 MB memory requirement for Tivoli IT Director Management Server
will also be reduced dramatically. You need to install Adobe Acrobat Reader software on your PC to browse
IBM Redbooks and Redpapers. Note © Copyright IBM Corp. 2000 11 Chapter 3. Tivoli IT Director for AS/400: Planning This chapter provides information that you should consider before you begin
installing and configuring Tivoli IT Director. IT Director provides
highly-integrated management across the distributed systems and network.
Before installing, you should think about how you will use IT Director and how
you want to manage your IT resources in your environment. IT Director is an
easy way to improve your IT delivery services and management ability to your
IT network. Figure 6 shows an overview of the main functions that IT Director
provides for AS/400. Figure 6. IT Director main functions When you implement IT Director in your management environment, you need
to consider both of the following: • What do you want to manage? • What functions does IT Director provide? The following sections provide planning information related to Tivoli IT
Director implementation. Inventory Resources Management Event Management Process Management easily & quickly Build your own Inventory queries
Schedule your Inventory queries easily & quickly Get all of your IT resources under control
CPU or/and disk usage easily & quickly Identify events
Create your own event Action Plans easily & quickly View information about processes running on a system
Execute commands on selected systems 12 Managing AS/400 with Tivoli IT Director 3.1 Implementation planning To ensure a successful IT Director installation, several prerequisites must be
checked before installing the product on your server or agent machines.
Figure 7 shows the overview of the IT Director implementation planning
processes. Figure 7. IT Director implementation planning flowchart As you can see, the following points must be considered when you implement
IT Director: • Hardware requirements • Software requirements • Security value • Connections between the machines In 3.2.1, “Hardware requirements” on page 13 and 3.2.2, “Software
requirements” on page 14, you will find the necessary information about the
hardware and software requirements. IT Director Planning Hardware requirements Available disk space Upgrade Software requirements Security Value PTFs available load & apply C onne ctions Chapter 3. Tivoli IT Director for AS/400: Planning 13 3.2 IT Director installation planning The IT Director Management Server for AS/400 requires, as a minimum, the
following hardware and software resources. 3.2.1 Hardware requirements This section describes the hardware requirements of Tivoli IT Director for
AS/400. Since IT Director for AS/400 actually requires a lot of resources
(memory and hard disk) to perform properly, we strongly recommend that you
configure your IT Director Management Server and Agent machines with
sufficient resources. Table 1 shows the processor features supported for the Tivoli IT Director
Management Server. Table 1. Processor features supported for the IT Director Server for AS/400 3.2.1.1 Tivoli IT Director Management Server
Before installation, verify the following: • IT Director Management Server requires only 300 MB of free disk space and the installation image requires an additional 400 MB of temporary
storage. AS/400 Model AS/400 Feature 740 2070, 2069 730 2068, 2067, 2066, 2065 720 2064, 2063 170 2388, 2386, 2385 650 2243, 2240 640 2239, 238 530 2162, 2153, 2152 S40 2261, 2256 S30 2260, 2259, 2258 S20 2166 53S 2157, 2156, 2155 14 Managing AS/400 with Tivoli IT Director • The user profile used for installation has a value of greater than 440 MB of free disk space for the maximum allowed storage parameter. You need at
least 740 MB or greater of free disk space. • 350 MB of RAM. If you are not sure, use the DSPUSRPRF command (user ID, the profile used for installation) will show you the maximum storage allowed. This is maximum
amount of auxiliary storage that may be used for objects owned by this
profile. The value is shown in KB. 3.2.1.2 Tivoli IT Director Management Agent
Installation of IT Director Agent for AS/400 requires 62 MB or greater of free
disk space. The agent requires about 10 MB of memory and runs on most
processors. 3.2.2 Software requirements This section describes the software requirements of the Tivoli IT Director for
AS/400 Management Server and Management Agent. 3.2.2.1 IT Director Management Server
IT Director Management Server requires the following software: • AS/400 running OS/400 V4R3 or higher: - OS/400 V4R3 requires the following PTFs (or any PTFs that supersede these): MF23380, SF60878, PTFs cumulative package C9341430, and
group PTF SF99066. - OS/400 V4R4 requires PTF SF56068 (or any PTFs that supersedes SF56068) and the latest group PTF for Java. If you are installing the Management Server and/or Management Agent on an
AS/400 with V4R4, you must have one of the following installed: • 5769-JV1 (Option 2) Java Developer Kit 1.1.7 • 5769-JV1 (Option 1) Java Developer Kit 1.1.6 • OS/400 (Option 30) OS/400 - QShell Interpreter If you are hosting the IT Director Web site on the AS/400 Web server for
AS/400, the IBM HTTP Server for AS/400 (5769-DG1) must be installed and
have access to the file system of the IT Director Management Server. Chapter 3. Tivoli IT Director for AS/400: Planning 15 3.2.2.2 IT Director Management Agent
Before installing, verify the following: • AS/400 is running OS/400 V4R3 or higher and the latest cumulative PTFs. • The user profile used for installation has a value of greater than 38 MB of free disk space for the maximum allowed storage parameter. 3.2.3 IT Director Management Console The IT Director Management Console requires the following hardware and
operating systems: • Windows 95, Windows 98, or Windows NT 4.0 ( Workstation or Server with Service Pack 3 or higher) • Pentium class processor • 32 MB RAM • 30 MB free disk space • TCP/IP networking protocol • A network adapter that supports the TCP/IP networking protocol The IT Director Management Console performs all IT Director tasks. The IT
Director Management Console can be installed on multiple systems any
where you need or want. See Figure 8 on page 16. In OS/400 V4R4, the following PTF is highly recommended to improve Java
performance: 5769-999 MF24006 Note 16 Managing AS/400 with Tivoli IT Director Figure 8. IT Director Management Console use The IT Director Management Console is your interface into the Tivoli IT
Director environment. Your IT Director Management Console can
communicate with only one IT Director Management Server at once. Multiple
IT Director Management Consoles can be open at the same time. 3.2.4 Security parameters This section describes the necessary security parameters for Tivoli IT
Director. 3.2.4.1 Console authorization for the AS/400 Server
On AS/400, an IT Director administrator is defined as a user profile with at
least *USE authority to the ITDADM authorization list. See Figure 9 on page 17. IT D C o ns ole A S/40 0
A g e n t A S /4 00
A g e n t A S /40 0
S erv er A S /40 0
A g e n t ITD Co ns ole O p erato r R in g ro u ter It is necessary only to grant remote access to users without *ALLOBJ
authority. Note Chapter 3. Tivoli IT Director for AS/400: Planning 17 Figure 9. ITDADM Authorization List panel This authorization list is used by the IT Director Management Server to check
authorities of a logon via an IT Director Management Console. 3.2.4.2 IT Director Management Server authorization list TIVITDSVR An authorization list is created at the installation. To grant users without
*ALLOBJ authority access to IT Director Management Server commands, you
may add them to the TIVITDSVR authorization list with at least *USE
authority. For the server, on the command line, type: WRAUTL TIVITDSVR Then press Enter. 3.2.5 IT Director Agent authorization list TIVITDAGT As on the server, an authorization list is created on the AS/400 Agent. To
grant users without *ALLOBJ authority access to IT Director Agent
commands, you may add them to the TIVITDAGT authorization list with at
least *USE authority. For the agent, on the command line, type: 18 Managing AS/400 with Tivoli IT Director WRKAUTl TIVITDAGT Then press Enter. The panel in Figure 10 shows the authorization list. Figure 10. Work with Authorization Lists panel Select option 2 to edit the authorization list. When this panel appears, use
the F6 function key to add a new user. This object authority user ID must be
set to *USE . Chapter 3. Tivoli IT Director for AS/400: Planning 19 Figure 11. Add a user to an authorization list (1 of 2) The *USE authority allows access to the object attributes and use of the
object. The user cannot change the object. Figure 12. Add a user to an authorization list (2 of 2) 20 Managing AS/400 with Tivoli IT Director To authorize an AS/400 user to remotely request access to the Tivoli
Management Agent via the IT Director Management Server, add the user to
the TIVITDAGT authorization list with at least *CHANGE authority. *CHANGE authority allows a user to request access to the Tivoli
Management Agent through IT Director Management Server. Please refer to
4.3.6, “Requesting access to the AS/400 IT Director Agent” on page 55 for
more information about the request access function. 3.3 Selecting the necessary IT Director features A chart of the major functions for IT Director Agents that are available on
different operating systems is shown in Table 2. Table 2. Operating system features comparison Operating
system AS/400
V4R3 or
later Windows
3.11 Windows
95/98 Windows
NT 4.0 OS/2 3.0,
4.0 and
Warp
server Novell
Netware
3.12, 4.1,
4.11, 5.0 Inventory
Management YES YES YES YES YES YES Remote
Control NO YES YES YES YES NO Resource
Monitoring YES YES YES YES YES YES Event
Management YES YES YES YES YES YES Software
Distribution NO YES YES YES YES NO File Transfer NO 1 YES YES YES YES YES 2 Process
Management NO 3 YES YES YES YES YES Task
Scheduling YES YES YES YES YES YES Application
Management NO YES YES YES YES NO DMI
Management NO NO YES YES NO NO CMI
Management NO NO YES YES NO NO Cluster
Management NO NO NO YES NO NO Chapter 3. Tivoli IT Director for AS/400: Planning 21 As you can see from Table 2, functions, such as MPM Management and DMI
Management, are available primarily for desktop machines. Future versions
of IT Director will add more functions for AS/400, such as process
management and file transfer. SNMP management is available for every SNMP device and does not require
the installation of IT Director Agent software. The following are examples of
devices that are usually SNMP-enabled: • Network printers • Networking routers • AS/400 servers For further information about SNMP management, please refer to Chapter 11
in the Tivoli IT Director User’s Guide . For more detailed information, refer to the Redbook Integration examples of Tivoli IT Director: A First look , SG24-5207, Chapters 1 and 9. 3.3.1 Creating a solution A flowchart to help you select an appropriate software solution from Tivoli is
shown in Figure 13 on page 22. MPM
Management
Client NO NO YES YES NO NO SNMP Client
Management YES YES YES YES YES YES Notes:
1. File transfer to and from IT Director Management Server is possible, even though server is AS/400.
2. If a NetWare system has DOS drives (A:, C:, and so on), these volumes are not displayed in the file system
pane.
3. While processes can not be monitored, commands can be sent to AS/400. Operating
system AS/400
V4R3 or
later Windows
3.11 Windows
95/98 Windows
NT 4.0 OS/2 3.0,
4.0 and
Warp
server Novell
Netware
3.12, 4.1,
4.11, 5.0 Tivoli IT Director provides an Internet services function. This function is not
applicable to the IT Director Agent (it is an IT Director Management Server
function), so Table 2 does not includes the Internet services function.
Please refer to 5.9, “Internet services” on page 137 for more information
about Internet services. Note 22 Managing AS/400 with Tivoli IT Director Figure 13. Solution selection flowchart The flowchart contains seven points; here are some clarifications: 1. Find out what your needs are and what kind of OS environment they have to be addressed in. 2. What are the requirements placed on the software? For example, you might need software distribution, inventory, and event management. 3. Refer to Table 2 on page 20 and see if the features you need are found. The following flowchart is only for environments of 1500 machines or less . If your network is larger than this, Tivoli Enterprise should be chosen over
Tivoli IT Director. Note What do you need to do? Requirement A Requirement C Requirement B All requirements found in the features chart? Use Tivoli IT Director Yes Find a workaround in the scenario chapter? No Yes Find an add-on solution from Tivoli Web site? No Yes Consider Tivoli Enterprise or others No See next figure 1 3 2 5 4 7 6 Chapter 3. Tivoli IT Director for AS/400: Planning 23 4. If the features you need are not found in the feature chart, refer to the scenario chapter of this redbook (and others mentioned in 2.3, “Related
documents and information” on page 8) for a possible workaround. 5. If no solution is found in the scenarios, look for an add-on product that provides the features you need at the Tivoli IT Director Web site: http://www.tivoli.com/products/index/it-director/ 6. If you answered Yes at any of the points between three and five, your best choice is the Tivoli IT Director. See Figure 14 for a management scenario
flowchart. 7. In this case, Tivoli Enterprise may be a solution for managing your environment. Refer to the Tivoli Web site at: http://www.tivoli.com/ And also refer to the redbook Managing AS/400 with Tivoli Enterprise , SG24-5517 A simple flowchart demonstrating how to create solutions for Tivoli IT Director
is shown in Figure 14. Figure 14. Solution design flowchart As you can see in Figure 14, if you need only one function (such as Inventory
or Remote Control), it can be implemented right away without creating a
scenario to coordinate several functions working together. Select needed functions Design a scenario Need only one function? No Implement it Yes See next figure for example 24 Managing AS/400 with Tivoli IT Director On the other hand, if you need to create something more complex (such as
Web site-based event monitoring for resources), you should first select the
functions needed, then decide the order and the way in which the functions
should be utilized. An example of this is shown in Figure 15. Figure 15. Creating your own scenario With a scenario that has been planned beforehand, you can save time (and,
therefore, money) in implementing IT Director solutions. So, even if you know
how to use each individual function, plan ahead when mixing them. 3.4 Miscellaneous If the IT Director Management Console is installed on a system that has
AS/400 Client Access installed (AS/400 Client Access Express for Windows
or Client Access for Windows 95/NT V4R4), the IT Director plug-in is added to
the Operations Navigator. Figure 16 on page 25 shows the plug-in that is
added into the Operations Navigator of the IT Director Management Console. Event Management Process Management Inventory SNMP Management Scheduling File Transfer Resource Monitoring Internet Services Create an Event Action Plan for the Threshold events that publishes them in the Web site .
.
. Configure Resource Monitors and Thresholds Enable Event Publishing in the Web site 1 3 2 Resource monitor alerts published in the Web site Done Chapter 3. Tivoli IT Director for AS/400: Planning 25 Figure 16. View from the AS/400 Operations Navigator: Tivoli IT Director plug-in This plug-in allows you to use the Operations Navigator functions listed
below: • IT Tivoli Director Management Server (check status, start, end) • Tivoli Management Agent (check status, start, end) Please refer to Tivoli IT Director User’s Guide for more information about using the AS/400 Client Access plug-ins. 26 Managing AS/400 with Tivoli IT Director © Copyright IBM Corp. 2000 27 Chapter 4. IT Director for AS/400: Installation and configuration This chapter describes how to install and configure Tivoli IT Director for
AS/400. We also discuss its basic operations on AS/400. This chapter
provides the following information: • Creating an IT Director environment. • The difference between AS/400 and Windows platforms when installing and configuring IT Director. • Installing and configuring the Tivoli IT Director for AS/400 even if you are unfamiliar with the AS/400 environment. • Uninstalling Tivoli IT Director components. In this chapter, a sample environment is created as shown in Figure 17. Figure 17. Sample environment Before starting the installation and configuration, check the prerequisites for
the IT Director Management Server and Agent. Refer to Chapter 3, “Tivoli IT
Director for AS/400: Planning” on page 11 and the Tivoli IT Director User’s Guide for more information about IT Director installation planning. Austin Eagle(AS/400) IT Director
Management Server
IT Director
Management Agent Falcon (AS/400) IT Director
Management Agent Windows NT IT Director
Management
Console Raleigh IT Director
Mangement
Agent Ralyas4b
(AS/400) 28 Managing AS/400 with Tivoli IT Director 4.1 Installing the IT Director Management Server The following sections provide information about the installation and basic
operation of the IT Director Management Server for AS/400 and also provide
tips and considerations about the Tivoli IT Director Management Server
environment. The following is an overview of the IT Director Management
Server installation process: 1. Server software installation 2. Server settings 3. Start server 4. Stop server The following sections provide detailed information about each installation
step. 4.1.1 Installing the IT Director Management Server software This section describes how to install IT Director Management Server for
AS/400 software in your AS/400 machine. You need to perform the following
steps: 1. Insert CD2 (for AS/400 software) into the AS/400 CD-ROM drive. 2. Sign on to your AS/400 system. At this time, the user profile should have user class *SECOFR authority. Ask your AS/400 administrator if you are
not sure about the level of authority. 3. On the AS/400 command line, type the LODRUN command and press the F4 key. See Figure 18 on page 29. Chapter 4. IT Director for AS/400: Installation and configuration 29 Figure 18. The LODRUN command 4. In the next screen, enter the device (*OPT for CD-ROM) and directory (for example, the /server/os400/v4r4/en directory for OS/400 V4R4 English
Version). Refer to Figure 19 on page 30. This sample is based on the
OS/400 V4R4 English Version. If you have installed any other OS/400
versions/releases (V4R3 being the only other choice at the moment), or
other National Language Versions, refer to Chapter 3 of the Tivoli IT Director User’s Guide . 30 Managing AS/400 with Tivoli IT Director Figure 19. The LODRUN command parameters 5. After entering the information, press Enter to start the installation. See Figure 20 on page 31. After the Decompressing block # of ## countdown has finished, the installation is complete. Chapter 4. IT Director for AS/400: Installation and configuration 31 Figure 20. Installation processing 6. After the installation, you can check whether the software was installed successfully. Type the DSPSFWRSC command, then press Enter. If the IT Director Management Server for AS/400 software has been installed
successfully, you can find an entry for the IT Director Management Server
(1ITDSVR). See Figure 21 on page 32. 32 Managing AS/400 with Tivoli IT Director Figure 21. The DSPSFWRSC command 4.1.2 Configuring the IT Director Management Server on AS/400 After installing the IT Director Management Server for AS/400 software, you
need to configure and customize the server before starting it. The overview of
this procedure is as follows: • Set Tivoli IT Director Management Server attributes. • Set the user profile that will be used as the Tivoli IT Director default user profile. The following sections provide detailed information about the configuration
and customization of the IT Director Management Server for AS/400. On AS/400, the default user profile value configured for the IT Director
Management Server with the Change IT Director Server Attributes
( CHGITDSVRA ) command requires *ALLOBJ special authority. Note Chapter 4. IT Director for AS/400: Installation and configuration 33 4.1.2.1 The CHGITDSVRA command
First, you should change the IT Director Management Server attribute
information. On command line, type the CHGITDSVRA command and press the F4 key. Then, type in your choices for each attribute. Refer to Figure 22. For
more information about the meaning of each parameter, refer to Chapter 3 of
the Tivoli IT Director User’s Guide . Figure 22. The CHGITDSVRA command 4.1.2.2 The ADDAUTLE command Before this operation, you should decide what AS/400 user profile will be
used for the IT Director administrator and super administrator. Type the ADDAUTLE command and press the F4 key. The command prompt screen will be displayed and you can input information. After you have input the
necessary information, press Enter. See Figure 23 on page 34. Unless you input the Server License Key information, you can not start the
IT Director Management Server. Note 34 Managing AS/400 with Tivoli IT Director Giving a user *USE authority grants administrator authority, and giving a user
*CHANGE authority grants super-administrator authority. For more detailed information, refer to the Tivoli IT Director User’s Guide . Also refer to the AS/400 manual AS/400 Security - Basic V4R5 , SC41-5301, for more information about the authorization list (that concern the ADDAUTLE command). Figure 23. The ADDAUTLE command In this example, the QSECOFR user profile is used as the Tivoli IT Director
super administrator. However, the QSECOFR is a special user profile to
manage the AS/400 system. Therefore, we recommend that you create a
new AS/400 user profile with sufficient authority to manage AS/400
resources and assign this user profile for only IT Director use. Note Chapter 4. IT Director for AS/400: Installation and configuration 35 4.1.3 Starting IT Director Management Server on AS/400 After installation and configuration, you can start the IT Director Management
Server on your AS/400 system. To start the server process, type the STRITDSVR command and press Enter. See Figure 24. Figure 24. The STRITDSVR command After you added a user profile to the authority list using the ADDAUTLE command, this user profile is added to Console Security with super-user
authority. If you add the IT Director User Account from Console Security,
that user is not added to the authority list on AS/400. For detailed
information about Console Security, refer to the Tivoli IT Director User’s Guide . Note 36 Managing AS/400 with Tivoli IT Director 4.1.4 Stopping IT Director Management Server on AS/400 To stop the IT Director Management Server on your AS/400, type the ENDITDSVR command on the AS/400 command line, then press Enter. The stopping server process runs immediately. 4.1.5 Tips and considerations When installing the IT Director Management Server for AS/400, there are
some tips and considerations for the AS/400 environment. The following
sections introduce these tips and considerations. Name resolution Since the IT Director Management Server sometimes searches the IT
Director Management Agent using a host name (for example, if you use
TCPIP::HOSTNAME in event action plans to designate a target system for a
task), TCP/IP name resolution (DNS, host file), or the use of an IP address, is
required in some cases. Refer to the TCP/IP Configuration and Reference V4R4 , SC41-5420, for more detailed information about AS/400 TCP/IP configurations. Time zone The IT Director Management Server refers to the AS/400 system value
QUTCOFFSET. The default value is +0000 (which means UTC). You can
check the current value using the DSPSYSVAL QUTCOFFSET command. If you want to set another value, type the CHGSYSVAL QUTCOFFSET command and press the F4 key, then input the proper value and press Enter. See Figure 25 on page
37. It may take several minutes to start the IT Director Management Server
completely, especially when the server initially starts. If the server is not
started completely, you will experience a failure when trying to log in to the
console. The message ITD1013 gets sent to the QSYSOPR message queue when
the IT Director Management Server is ready for console login. Note Chapter 4. IT Director for AS/400: Installation and configuration 37 Figure 25. The CHGSYSVAL command Refer to OS/400 Work Management , SC41-5306, for more detailed information about AS/400 system values. 4.2 Installing the IT Director Management Console You need to install the IT Director Management Console software on a
Windows machine (Windows NT, Windows 95/98). The following sections provide information about installing IT Director
Management Console software on a Windows machine and logging on to the
IT Director Management Server. 4.2.1 IT Director Management Console installation The actual installation process of the IT Director Management Console has
nothing to do with AS/400. Refer to Chapter 3 of the Tivoli IT Director User’s Guide for detailed information about the installation process. If you are using AS/400 Client Access (AS/400 Client Access Express for
Windows or AS/400 Client Access for Windows 95/NT V4R4) and Operations 38 Managing AS/400 with Tivoli IT Director Navigator on a PC where you intend to install IT Director Management
Console, the AS/400 Client Access plug-in will be installed automatically. This
plug-in enables you to manage the IT Director Management Server and
Agent. See Figure 26. The available functions through the plug-in are: • Start Server/Agent • Stop Server/Agent • Check status of Server/Agent Figure 26. Client Access plug-in If you install the AS/400 Client Access plug-in after the IT Director
Management Console installation, the plug-in is not added automatically. In
this case, utilizing the plug-in will require some extra settings. Refer to the Tivoli IT Director User’s Guide for more detailed information. 4.2.2 Logging into the IT Director Management Server After the IT Director Management Console installation, you can connect and
log in to the IT Director Management Server. See Figure 27 on page 39. Chapter 4. IT Director for AS/400: Installation and configuration 39 Refer to Chapter 4 of the Tivoli IT Director User’s Guide for more detailed information. Figure 27. IT Director Management Server login screen 4.3 Installing and configuring the IT Director Management Agent This section provides information about the installation and configuration of
the IT Director Management Agent on AS/400. The following is an overview of
the IT Director Agent installation and configuration procedure: • Install the Tivoli Management Agent software on local AS/400. • Install the Tivoli Management Agent software on remote AS/400. • Configure the Tivoli Management Agent. • Start the Tivoli Management Agent. • Stop the Tivoli Management Agent. • Un-secure the Tivoli Management Agent. The following sections describe the details about the installation and
configuration of the IT Director Agent on AS/400 systems. When you log in to the IT Director Management Server, use the user ID and
password that you have been authorized for by the ADDAUTLE command on the AS/400 system. If you use a different user ID and password, the login
process will fail due to the authorization. Refer to 4.1.2.2, “The ADDAUTLE
command” on page 33 for more detailed information. Note 40 Managing AS/400 with Tivoli IT Director 4.3.1 Installing Tivoli Management Agent software on local AS/400 In most of customers’ management environments, you should assume two
different types of installation as follows: • Local installation • Remote installation Figure 28 shows a typical example of a customer’s AS/400 management
environment. Figure 28. Local systems management and remote systems management If all managed resources are located in the same place (for example, the
same building or same site), you do not have to perform the remote
installation. However, recently, the management environment has been
getting bigger, and normally, customers must manage some AS/400 systems
remotely. In this redbook, we introduce both ways—the local installation and
remote installation of IT Director Management Agent software on the AS/400
system. AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 AS/400 IT Director Wide Area Network Remote Local Chapter 4. IT Director for AS/400: Installation and configuration 41 The following is an overview of the IT Director Agent local installation
procedure: 1. Insert CD2 (for AS/400 software) into the AS/400 CD-ROM drive. 2. Sign on to your AS/400. At this time, the user profile should have user class *SECOFR authority. Ask your AS/400 administrator if you are unsure
about the level of authority. 3. On the AS/400 command line, type the LODRUN command and press the F4 key. 4. In the next screen, enter the device (*OPT for CD-ROM) and directory (for example, the /agent/os400/v4r4/en directory for the OS/400 V4R4 English
Version) as shown in Figure 29. This example is based on the OS/400
V4R4 English Version. If you have installed any other OS/400
versions/releases (V4R3 being the only other choice right now), or other
National Language Versions, refer to Chapter 3 of the Tivoli IT Director User’s Guide for more detailed information. Figure 29. The LODRUN command prompt 5. After entering the information, press Enter to start the installation. After the Decompressing block # of ## countdown has finished, the installation
is complete. 42 Managing AS/400 with Tivoli IT Director 6. After the installation, you can check whether the software has been successfully installed. Type the DSPSFWRSC command, then press Enter. If the software has been installed successfully, you can find an entry about
the IT Director Agent (1ITDAGT) as shown in Figure 30. Figure 30. The DSPSFWRSC command 4.3.2 Installing Tivoli Management Agent software on remote AS/400 In our project, we installed the Tivoli Management Agent software to the local
AS/400 machine (Falcon) first, and then installed the Tivoli Management
Agent software to the remote AS/400 machine (Ralyas4b), which is located in
Raleigh, North Carolina. See Figure 31 on page 43. If you have installed the Tivoli IT Director Management Agent, the Tivoli
endpoint is also installed automatically. Please refer to Managing AS/400 with Tivoli Enterprise , SG24-5517 for more detailed information about Tivoli Enterprise and Tivoli for AS/400
endpoints. Note Chapter 4. IT Director for AS/400: Installation and configuration 43 Figure 31. Remote installation in our test environment Complete the following steps: 1. First, you need to complete the installation of the Tivoli Management Agent on a local AS/400 machine (Falcon). Refer to 4.3.1, “Installing Tivoli
Management Agent software on local AS/400” on page 40 for more
detailed information about local installation. Falcon
(AS/400) Austin Ralyas4b
(AS/400) Raleigh 1.Install 2. Remote Install Tivoli
Management
Agent If you have already started Tivoli Management Agent, you need to stop the
Agent process. To stop it, type the ENDITDAGT command and press Enter. See Figure 32 on page 44. Note 44 Managing AS/400 with Tivoli IT Director Figure 32. The ENDITDAGT command 2. After the installation, create a save file to save the Tivoli Management Agent software files to a package on the local AS/400 machine. Type the CTRSAVF command on the AS/400 command line and press the F4 key. Next, enter the information for save file name and its library and then press
Enter. Refer to Figure 33 on page 45. For more detailed information about
save file (backup and recovery), refer to OS/400 Backup and Recovery V4R4 , SC41-5304. Chapter 4. IT Director for AS/400: Installation and configuration 45 Figure 33. The CRTSAVF command 3. Create the save file on the remote AS/400 machine. Follow the same procedure as with local AS/400. See Figure 34 on page 46. 46 Managing AS/400 with Tivoli IT Director Figure 34. The CRTSAVF command on remote AS/400 4. Save the Tivoli Management Agent software on the local AS/400 machine. Type the SAVLICPGM command on theAS/400 command line and press the F4 key. Input the information listed below (also refer to Figure 35 on page
47). Then, press Enter. Product 1ITDAGT. The Tivoli Management Agent software. Device *SAVF. Save file. We recommend that you use the same name for the save file and library to
simplify the following processes. Note Chapter 4. IT Director for AS/400: Installation and configuration 47 Figure 35. The SAVLICPGM command (1 of 2) 5. The Parameter screen is extended. Type the extended information into the save file and library parameter fields. Use the save file and library that you
created in the former process, then press Enter. See Figure 36 on page
48. Now, the saving software process starts. 48 Managing AS/400 with Tivoli IT Director Figure 36. The SAVLICPGM command (2 of 2) 6. After the saving process, transfer the saved file to the remote AS/400 machine from the local AS/400 machine using FTP. On the local AS/400
machine, type the FTP command on the AS/400 command line and press the F4 key. On the command prompt screen, type the remote AS/400 host
name or IP address in the Remote system parameter field as shown in
Figure 37 on page 49. For more detailed information about FTP, refer to TCP/IP Configuration and Reference , SC41-5420. Chapter 4. IT Director for AS/400: Installation and configuration 49 Figure 37. The FTP command 7. If the connection to the remote AS/400 is established successfully, you need to type a valid user ID and password to access the remote system.
First type the user ID and press Enter, then type the password. See Figure
38 on page 50.